Frequently Asked Questions

Q: How do I place an order?
A: Browse our pick-and-mix selection, add your favourites to your box, and check out using our secure payment options. Simple, fast, and oh-so-sweet!

Q: What payment methods do you accept?
A: Credit/debit cards, PayPal, and Clearpay for eligible orders. Spread your payments over 4 interest-free instalments and snack guilt-free!

Q: How long will delivery take?
A: Orders usually ship within 1–2 business days. Delivery times depend on your location.

Q: Can I track my order?
A: Yes! Once dispatched, you’ll receive a tracking link via email so you can follow your candy treasure to your doorstep.

Q: Can I return items?
A: Absolutely! Unopened items can be returned within 14 days. See our Returns & Refund Policy for details.

Q: Do you provide allergy information?
A: Yes! Each product lists ingredients. Always check before ordering to stay safe while enjoying your treats.

Q: Do you offer gift options?
 A: Yes! You can personalise your box and include a gift message — perfect for birthdays, celebrations, or just because.